OBSERVED: Gas station manager making cus…
OBSERVED: Gas station manager making customers wait while the cash register is switched our for new shift.
Tagged: bad customer service RSS
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The Spy Master
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The Spy Master
OVERHEARD: At the Shell gas station near the Avanti’s on Sterling, a clerk using the speaker system to give this message to a customer at a pump: “THATPUMPISPREPAYONLY PLEASEPLACETHEHOSEBACKINTHEPUMP ANDUSEACREDITCARDORCOMEINSIDETOPAYINCASHTHANKYOU.” He was completely monotone.